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Terms of Service

These terms cover this website and the ground rules of working with us. They are deliberately specific about the things that cause arguments in this industry — what a fixed price actually covers, who owns the code, and what happens when someone wants to stop.

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1. What these terms are

By using this website you accept these terms. If you go on to hire us, the work itself is governed by the written proposal we send you — the one with your scope, your price and your timeline in it. Where that proposal and these terms disagree, the proposal wins for that project.

“We” and “us” mean Ship Your App. “You” means the person or business reading this or engaging us.

2. What this website is

It is a marketing site. It describes what we build, roughly what things cost and roughly how long they take, so you can decide whether to start a conversation.

Nothing on it is a binding offer, a professional recommendation for your specific situation, or a guarantee of any result. Timelines quoted on the site are typical cases, not commitments. We keep the content accurate and current, but we do not warrant that the site is uninterrupted or error-free.

3. Quotes and prices

  • Prices shown on the pricing page are starting points. ₹15,000 is where an MVP Starter begins — it is not the price of every app, and we have never claimed otherwise.
  • A price becomes binding only when we send it to you in a written quote after a free consultation. That quote holds for 30 days unless it says otherwise.
  • All prices are in Indian Rupees. Where taxes such as GST apply, they are shown separately and charged in addition.
  • Third-party costs are yours and are billed to you by those providers, not by us — Apple and Google developer accounts, cloud hosting, domains, paid APIs, SMS and email credits. We tell you what a build will need before you commit to it. If a quote says otherwise, the quote governs.

4. Scope and changes

A fixed price is fixed against a fixed scope. What that scope is gets written down before work starts, and it says what is excluded as well as what is included.

Wanting something new part-way through is normal and we plan for it. A new feature, screen, integration or platform is a change request: we price it, you approve it, then we build it. We will always tell you when a request falls outside the agreed scope — we neither absorb it silently nor bill you for it silently.

5. What we need from you

Projects run late for predictable reasons, and most of them are on this list:

  • Feedback and approvals within the windows the proposal sets out.
  • Content — text, images, logos, product data — that you have the right to use.
  • Access to any accounts or third-party services the build depends on.
  • One person who can make decisions, so we are not reconciling contradictory instructions.

You confirm that anything you give us is lawful to publish in India and does not infringe anyone else's rights, and you accept responsibility for it. Where these inputs are late, the timeline moves — we will tell you by how much rather than quietly slipping.

6. Timelines

Timelines in a proposal are estimates made in good faith, and they assume feedback arrives when agreed. They are not guarantees. App store review queues, third-party outages and mid-project changes are outside our control, and we account for none of them in an estimate.

7. Payment

  • Payment is by milestones set out in the quote — typically an advance before work starts and the balance at handover.
  • Invoices are due within the period stated on them.
  • If an invoice is significantly overdue we may pause work, after telling you in writing first.
  • Ownership of what we build transfers on receipt of full payment. See the ownership section below.

8. Cancellation and refunds

You can stop a project at any time by telling us in writing. What happens to the money is straightforward:

  • You pay for work completed and costs already committed on your behalf up to that date.
  • Anything you have paid beyond that is refunded to you within 14 business days.
  • A milestone that has been delivered and approved is not refundable, because the work exists and is yours.
  • If we fail to deliver what we agreed, we refund what you paid for the part we did not deliver.

9. Who owns what we build

You do, outright, once you have paid in full. That means the custom source code, the designs, the assets we created for you, and the accounts we set up in your name. We transfer them and we keep no lock-in — this is a selling point of ours, not a concession.

  • We keep ownership of our general know-how, internal tools, and reusable components that existed before your project or that we build for use across projects. Where any of those end up inside your product, you get a perpetual, worldwide, royalty-free licence to keep using them as part of it.
  • Open-source and third-party components stay under their own licences. We tell you which ones a build depends on.
  • Before full payment, we hold the rights to the work, and anything we share is for review only.
  • We may name you as a client and show non-confidential screenshots in our portfolio. Ask us in writing not to and we will not.

10. App stores and third-party services

We prepare and submit store listings and we deal with the review process, but Apple and Google decide. We cannot guarantee that an app is approved, how long review takes, or that it stays available afterwards.

Rejections caused by how we built the app, we fix at no extra cost. Changes required by a store policy that shifts after handover are new work. Third-party services can change their pricing, APIs or terms at any time, which is a risk of the platform rather than something we can underwrite — we will advise you on it, but we cannot control it.

11. Confidentiality

Your idea, your materials and your business information stay confidential. We use them only to do your project, and we do not need an NDA in place for that to be true — though we are happy to sign one if you would prefer it in writing.

This does not apply to information that is already public, that we already had, or that a law or court requires us to disclose. We ask the same of you regarding our proposals, pricing and working methods.

12. Warranty and bug fixes

We warrant that the work performs materially as described in the agreed scope. For 30 days after handover, we fix defects in code we wrote at no charge, unless your quote sets out a longer period.

That warranty does not cover new features, changes made by you or another developer, failures in third-party services, or breakage caused by operating system and app store changes released after handover. Those are all real things that happen, and they are covered by a support plan rather than by the warranty.

13. Limits on our liability

Nothing here limits our liability for fraud, wilful misconduct, death or personal injury, or anything else that cannot be limited under Indian law.

Subject to that, our total liability arising out of a project is capped at the fees you paid us for that project. We are not liable for lost profits, lost revenue, lost data, business interruption, or indirect or consequential loss.

After handover you own and run the product, which means you are responsible for its ongoing backups, its uptime, and its compliance with the laws that apply to your business.

14. Ending an engagement

Either of us can end an engagement with written notice, and the cancellation and refund terms above decide the money. We may end one immediately if we are asked to do something unlawful, if payment is significantly overdue, or if a member of our team is treated abusively.

15. Using this website

The text, design and code of this website are ours. You are welcome to read it, quote it with attribution, and link to it. Please do not copy substantial parts of it for a competing site, attempt to disrupt or gain unauthorised access to it, or scrape it at a volume that degrades it for other people.

16. Governing law

These terms are governed by the laws of India. If something goes wrong, tell us — nearly everything is fixable by talking about it early. Where a dispute cannot be resolved that way, it is subject to the exclusive jurisdiction of the courts of competent jurisdiction in India.

17. Changes to these terms

We update these terms from time to time and the effective date at the top changes when we do. The version in force when your proposal was signed governs that project, so a later change cannot alter a deal you have already agreed.

18. Contact

Questions about any of this go to hello@shipyourapp.in, or reach us on WhatsApp. We would much rather explain a clause before you sign than argue about it afterwards.

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